Shelby Meeder ★★★★★
2 years agoI would advise not living at any of their communities, but if you must, make sure you take photos of quite literally everything. They will charge you $100/wall to paint a tiny dot on the wall. They do not follow Fair Housing Laws in accordance with normal wear and tear or emotional support animals.
I was provided an apartment that was absolutely filthy when I moved in. I turned it over in 100% better condition than received, and they tried to charge a cleaning fee. They stated, “The “Cleaning” is not necessarily because the place is filthy it is a cleaning company that we pay to ensure that the cleaning is actually done, this has been of more importance post-covid.” Nowhere in the lease does it state a cleaning fee will be charged. Also, they tried to say I did not provide a move-in walkthrough, when I had proof via email. The property manager, Trisha, was never pleasant, dare I say rude. If you must live at one of their communities, take photos of every wall, every surface, the carpet, etc., and verse yourself on Fair Housing Laws. If you do all of the above, you will still be charged for painting and cleaning, but you will be well-prepared to take them to court. I did and won!